FAQs

What is Lashed Official?
Lashed Official is your go-to destination for salon-quality DIY lash extensions. Our lash kits let you achieve flawless, long-lasting lashes from the comfort of home—no appointments, no glue mess, just lash magic made easy.

Are Lashed Official lashes reusable?
Yes! With gentle removal and proper care, our lashes can be reused up to 5–7 times.

Are your products safe for sensitive eyes?
Our lashes are made from high-quality, cruelty-free synthetic silk fibers, and our adhesives are formulated to be strong yet gentle on the eyes.

How long do the lashes stay on?
With proper application and care, your lashes can last up to 10 days. For best results, avoid oil-based products and excessive moisture.

What lash style is best for my eye shape?
Need help? DM us on Instagram @lashed.official or email contact@lashedofficial.com with a photo—we’ll help you create the perfect lash map.

My lash segments won’t stick—what’s wrong?

- Make sure your lashes are clean and free of oils or mascara.

- Use a thin coat of bond—too much will cause slipping.

- Let the bond get tacky (about 30–60 seconds) before applying segments.

The corners keep lifting. How do I fix that?

- Try placing a tiny dot of bond on the corner of the lash segment before applying.

- Press and hold with tweezers for 10–15 seconds.

- Use the SEALER to secure edges.

My lashes feel sticky after applying.

- This usually means too much bond was used. Dab lightly with a clean spoolie and apply sealer to remove tackiness.

The lash segments look uneven—help!

- Angle your mirror low so you can apply from beneath your lash line.

- Start in the center and work outwards for balance.

How do I remove my lashes?
Apply our REMOVER or an oil-based cleanser with a cotton swab. Let it sit for a few seconds and gently slide off the lashes. Never pull!

How do I clean and store my lashes for reuse?

- After removal, gently wipe off any bond or residue with micellar water.

- Let lashes air dry on a clean surface.

- Store them in your original tray to maintain shape.

How can I track my order?
You’ll receive a tracking email once your order ships. Didn’t get it? Reach out to us at contact@lashedofficial.com.

What if my order arrives damaged or missing items?
We’re here to help! Please contact us within 5 days of delivery with your order number and a photo of the issue.